Your data is yours. We just look after it.
This policy explains what we collect, why we collect it, and what happens to it. Read it once and you'll know exactly where you stand.
We don't sell your information. We don't show you ads. We never will.
Information We Collect
When you create an account or contact us, you give us information like your name, business name, email address, and phone number. When you subscribe to a paid plan, we collect billing details. We do not store full credit card numbers. Payment processing is handled by our payment gateway provider.
We automatically collect usage data when you interact with ZeperGo. This includes your IP address, browser type, device information, pages visited, features used, and the date and time of access. We use this to understand how the platform is used and to improve it.
If you integrate ZeperGo with Shopify, WooCommerce, QuickBooks, or ShipStation, we receive data from those platforms as part of the sync. That data is also governed by the privacy policies of those third-party services.
If you reach out to our support team, we keep a record of that communication to help resolve your issue and improve how we support customers.
Your Business Data
When you use ZeperGo to manage your inventory, orders, warehouses, customers, and billing, you are bringing your business data into the platform. That data belongs entirely to you.
We process it only to provide you with the service. We do not use your business data for advertising, analytics for third parties, or any purpose outside of operating ZeperGo for you.
You can access and export your business data at any time from within the platform. If you close your account, your data will be held for [X days] and then permanently deleted. You can request earlier deletion by writing to hello@zepergo.com.
How We Use Your Information
We use the information we collect to:
- Set up and manage your account
- Provide and maintain the ZeperGo platform
- Process payments and manage your subscription
- Send account notifications, receipts, and billing communications
- Respond to support requests
- Improve the platform based on how it is being used
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
We do not use your information to show you advertisements.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict or object to how we process your information
- Export your data in a portable format
- Withdraw consent where we rely on it for processing
To exercise any of these rights, write to us at hello@zepergo.com.
Your Choices
You can unsubscribe from newsletters and non-essential emails at any time using the unsubscribe link in those messages. You will continue to receive essential account and billing notifications.
You can disable cookies in your browser settings. Some features of the ZeperGo website may not work correctly if you do. For full details on the cookies we use, refer to our Cookie Policy.
Data Retention
We keep your personal information for as long as your account is active or as needed to provide the service. When we no longer need it, we delete or anonymize it.
After account closure, your data is held for [X days] before permanent deletion.
Security
We take appropriate technical and organizational measures to protect your information. For details on how we secure your data, visit our Security page.
If a breach occurs that affects your rights, we will notify you without undue delay in line with applicable law.
Children
ZeperGo is a business platform. It is not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us at hello@zepergo.com and we will delete it.
Changes to This Policy
We may update this policy from time to time. Changes will be posted here with a revised date. For significant changes we will notify you by email or through a notice on the platform. Continued use of ZeperGo after changes are posted means you accept the updated policy.
Questions about your data?
Reach out to exercise your rights, request access or deletion of your data, or ask anything about how we handle privacy at ZeperGo.